Substitutions — Always Welcome
If a registered attendee can no longer make it, your agency may substitute another attendee at any time before the session at no cost. Just reply to your confirmation email with the new attendee’s name, rank/title, and email address so course materials and assessments are ready on day one.
Cancellation by a Registrant or Agency
- 14 or more days before the session: full refund — or, if the invoice has not been paid, it is voided.
- Fewer than 14 days before the session: registration fees may be applied as a credit toward a future Blue Legacy Leadership course, or a substitute attendee may take the seat.
- No-shows: registrations that are not cancelled and do not attend remain payable in full.
Cancellation or Rescheduling by Blue Legacy Leadership
If a session must be cancelled or rescheduled — for example, due to low enrollment, instructor emergency, or circumstances at the host agency — registrants will be notified as soon as possible and may choose a full refund or a transfer to a future session. Blue Legacy Leadership is not responsible for travel or lodging costs incurred by registrants.
Questions
